Privacy Policy

Privacy Policy

CLICK & VAPE® (www.clickandvape.co.uk) has crafted this Privacy Notice to underline our commitment to safeguarding your privacy when visiting our site. For any inquiries or comments about this Privacy Notice, please reach out to sales@clickandvape.co.uk.

Part One: Visitor Assurance

At CLICK & VAPE® (www.clickandvape.co.uk), your privacy is paramount. Recognizing that the internet is inherently insecure, we've implemented robust security measures to protect your information from loss, misuse, or alteration. All data collected during your site visit, purchase, or business interaction is treated confidentially. If you provide an email address, you will receive order or booking confirmations via email.

Part Two: Data Usage

To place orders, make bookings, or enter promotions, you need to provide contact and personal details. As our customer, your information (name, address, phone number, email) helps us notify you about new products, services, and special offers, both in-store and online. We might also send surveys to improve our services. You will be considered a customer for 13 months from your last order/booking. If there’s no activity within this period, you'll be opted out of direct marketing. However, if you order again after 13 months and haven't opted out, we will resume sending marketing communications. You can opt out anytime by contacting sales@clickandvape.co.uk.

Your personal and profile data may also enhance your experience with our interactive services. We might use your IP address or other identifiers to troubleshoot server issues, monitor user numbers, manage our services, and combat fraud. We advise you to be cautious about the information you share and to protect your passwords.

For registered users who haven't purchased yet, we will seek consent before sending marketing offers. We do not transfer your data outside the European Economic Area. Users must be 16 years or older, or have parental/guardian permission to submit personal information.

We always prioritize your data rights and consider them in our processing activities. You can object to our data processing by contacting sales@clickandvape.co.uk, but please note that this may affect our ability to serve you.

Part Three: Data Retention

We retain your data as long as necessary to provide the services you use, in line with our retention policy.

Part Four: Your Rights

As a data subject, you have the following rights:

Right of Access: Request a copy of the information we hold about you.
Right of Rectification: Correct any inaccurate or incomplete data.
Right to Be Forgotten: Request data erasure under certain circumstances.
Right to Restrict Processing: Request processing limitations under certain conditions.
Right of Portability: Have your data transferred to another organization.
Right to Object: Object to specific types of processing, such as direct marketing.
Right to Object to Automated Processing: Challenge automated decisions or profiling.
For any of these requests, email: sales@clickandvape.co.uk.

Part Five: Cookies

We use cookies on our site to improve usability. These cookies do not track your movements or record personal information; they simply identify if you've used the site before and for remarketing purposes. Instructions for managing cookies are available on our site.

Part Six: Disclaimer

While we may link to other services, CLICK & VAPE® is not responsible for their content or privacy practices. We reserve the right to update this Privacy Notice, so please review it periodically.

Part Seven: Trademarks and Copyright

All site content, including text, graphics, and software, is owned by CLICK & VAPE® and protected under UK and European copyright laws. This content can be used for informational or shopping purposes only. Any other use, including reproduction, modification, or distribution, is prohibited. CLICK & VAPE® trademarks cannot be used in any way that could cause confusion or disparage CLICK & VAPE® .

Part Eight: Terms and Conditions

Our company terms & conditions are available via the link below.

Part Nine: Contact Us

For questions or complaints about this Privacy Notice or our data processing practices, contact us at sales@clickandvape.co.uk.

Contact Details:
Data Protection: sales@clickandvape.co.uk
CLICK & VAPE®, Preston, United Kingdom